Frequently Asked Questions
Do you offer free shipping?
Yes, we provide free shipping on orders over $50.
Who are your supplements suitable for? Can they be used for cats?
Our supplements are specifically designed for dogs of all ages and breeds. They are not suitable for cats.
What is your return policy?
You have 30 days from the date of receipt to initiate a return. The item must be unopened and in its original packaging.
Do you test your products?
Yes, all our products undergo third-party lab testing.
How can I contact you for questions or issues with my order?
You can reach us by email at wecare@foreverpuppy.pet.
Could my dog put on weight by taking these supplements?
No, the caloric content of our supplements is minimal, so they're unlikely to cause weight gain in your dog. Instead, they may help your pet become healthier and more vigorous, possibly leading to an increased appetite. In such cases, simply monitor and adjust your pet's overall food intake accordingly.
What considerations went into the selection of ingredients for your supplements?
Our animal nutrition specialists, with expertise in veterinary science, meticulously analyzed the most effective formulas and recent scientific breakthroughs to craft our current supplement range.
Are these supplements suitable for dogs at any stage of life?
Absolutely, our supplements are formulated for dogs from puppyhood to senior age. Just be sure to adhere to the recommended dosage for your dog’s size and age.
Is it safe to give my dog supplements made for humans, or should I use ones specifically designed for dogs?
We strongly advise against giving your dog human supplements, as they contain different concentrations of ingredients tailored for humans, not dogs.
After starting the supplements, how long until I see any changes?
The visibility of the supplements' effects can vary; some might show results quickly, while others take longer. Consistent use is essential for noticeable benefits.
How can I tell if my dog actually needs supplements?
All dogs can benefit from our supplements, which are formulated to enhance overall health and well-being.
Could combining supplements with a nutrient-rich diet be too much for my dog?
Combining supplements with a balanced diet should not overload your dog, provided the recommended dosages are followed.
How quickly do you dispatch orders?
We strive to dispatch orders as fast as possible, usually within 48 hours during business days (Monday-Friday 8am-5pm,Central Time) though there can be delays during peak periods or holidays.
Which delivery services do you utilize for shipping?
We partner with trusted carriers like USPS, UPS, and FedEx to ensure your order arrives safely and on time.
What are the costs associated with shipping?
Shipping costs are calculated based on your order's weight and your location. You'll see the shipping charge before finalizing your order, giving you the option to proceed or not.
Is there a way for me to track the progress of my order?
If the carrier provides a tracking number, we'll update your order with this information so you can monitor its journey.
Why is it crucial to provide the correct delivery address when ordering?
It's crucial to ensure the shipping address is accurate, as we're not responsible for orders sent to incorrect addresses provided by the customer. We may reach out if an address seems incorrect, but it's the customer's responsibility to confirm the correct details.
Am I able to make changes to my order after placing it?
Once an order is placed, adjustments are challenging due to our quick processing times. If you notice an error immediately after ordering, contact us, but we can't guarantee changes can be made.
What happens if something I ordered is not in stock?
Should any item be backordered, we'll send what's available immediately and dispatch the remaining items at no extra shipping cost once they're back in stock.
